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European Services Strategy Unit

The European Services Strategy Unit (continuing the work of the Centre for Public Services) is an independent organisation, founded in 1973. It is committed to social justice through the provision of good quality public services by democratically accountable public bodies implementing best practice management, employment, equal opportunity and sustainable development policies.

ESSU provides detailed research and analysis of regional and city economies and public sector provision, marketisation and privatisation, modernisation and public management, infrastructure and public private partnerships, jobs and employment policies and impact assessment. It provides a range of services to government, public bodies, community groups and trade unions-see our services page.

ESSU produces a range of publications which are free to download from the publications pages.

ESSU has an Outsourcing and PPP Library on this website where you can access and download analysis and information on the consequences of outsourcing public services, Public Private Partnerships, Building Schools for the Future (BSF) and Strategic Service-delivery Partnerships (SSPs).

Public Sector Research ONLINE provides detailed guidance on how to research and investigate public policy, public services, the economy, government, companies, consultants, trusts, organisations and individuals.

Latest News and Events

Financing Infrastructure in the 21st Century: The Long Term Impact of Public Private Partnerships in Britain and Australia by Dexter Whitfield
The Private Finance Initiative/Public Private Partnership (PPP/PFI) debate is locked into technical issues about financing, on/off balance sheet accountancy, risk allocation, efficiency, narrow value for money matters and the procurement process. This report draws together the recent experience, trends and developments of PPP/PFIs and Strategic Service-delivery Partnerships (SSPs) in Britain and the development of PPPs in Australia. The objective is to generate a wider debate on the longer-term issues of accountability, sustainability, the future of public services, the role of government and the provision of the social and economic infrastructure. Published by Don Dunstan Foundation, University of Adelaide, Paper 2/2007. Now available to download.
2008-03-20 10:35:05
Audit Commission's take on SSP's is 'fundamentally flawed'
An article in Public Servant (27 February 2008) by Dexter Whitfield is highly critical of the recent Audit Commission report on Strategic Service-delivery Partnerships. It poses five questions which lie behind the poor quality research and secrecy.
2008-02-27 20:06:08
Public Sector Research ONLINE launched
Public Sector Research ONLINE provides detailed guidance on how to research and investigate public policy, public services, the economy, government, companies, consultants, trusts, organisations and individuals. It is intended to provide a service to those involved in public policy making, public sector research, public employees, service users, trade unions, community and civil society organisations. It makes a significant contribution to public sector education and training. Public Sector Research ONLINE has over 20 sections to help you research and investigate at the local, regional, national, European and international levels. It contains detailed guidance and lists thousands of sources of information. Download Part 7 on Public Private Partnerships, Strategic Service-delivery Partnerships, Property Partnerships and Independent Sector Treatment Centres.
2008-02-10 16:56:22
Public Private Partnerships: Confidential ‘Research’, A Critique of the Audit Commission’s study of Strategic Service-delivery Partnerships by Dexter Whitfield
A highly critical assessment of the Audit Commission’s recent report, For Better, For Worse, on Strategic Service-delivery Partnerships. It finds ten fundamental flaws ranging from inadequate methodology, no evidence base, employment issues ignored, no audit of private sector investment and no comparison of an alternative in-house approach. The Commission’s claim that the information on which its findings are based is “commercially confidential” makes a mockery of transparency, performance management, democratic accountability and community engagement. The second section of the report uses quotes from the Audit Commission report to highlight the shortcomings in more detail.
2008-01-29 21:00:12
PPP Database
ESSU has launched a PPP Database on Strategic Service-delivery Partnerships (SSPs) in local government. It covers 35 contracts in corporate, ICT and technical services in Britain with a total value of £7.3 billion with nearly 14,600 staff. The PPP Database consists of seven tables covering SSP contracts, those in procurement, regional distribution, employment models, private sector market share and local authorities which rejected the SSP option.
2008-01-28 13:47:15
Southwest One: Lessons and New Agenda for Public Services in the South West
Somerset County Council and Taunton Deane District Council signed a £400m Strategic Service-delivery Partnership contract with IBM in September 2007. The Joint Venture Company, Southwest One, is the first SSP to have a framework agreement to enable other local authorities and public bodies to obtain services bypassing the procurement process. It is also the first to potentially include a Police Authority as a partner (Avon and Somerset Police Authority negotiating to join the partnership) and the first to combine secondment with a 10-year assurance to staff in the founding authorities. This report exposes the unprecedented use of commercial confidentiality in the procurement process, identifies effective ways for UNISON to respond to the new agenda and ensure a good industrial relations framework in Southwest One. It also proposes regional and national public policy changes to improve the accountability and transparency of options appraisal and procurement processes.
2008-01-24 15:53:56
Downloads from ESSU website reach new peak
58,000 .pdf and .doc files were downloaded from the ESSU website in 2007, a 45% increase on the previous year. Readership is even wider because many documents are circulated by other organisations. The figures exclude the downloading of material in .html format. Although most users are from Europe, North America and Japan, the website statistics show that ESSU reports have a global audience.
2008-01-01 09:35:15
Cost Overruns, delays and terminations in 105 outsourced public sector ICT contracts
The Research Report identifies the scope of major cost overruns, delays and terminations in 105 outsourced public sector ICT projects in central government, NHS, local authorities, public bodies and agencies in the last decade. There has been wide reporting of individual and department or authority-wide project failures in the national and ICT press but little analysis of the overall scope and evidence. The value of contacts is nearly £30billion with an average cost overrun of 30.5%.
2007-12-12 13:39:47

See our news and events section for more.

Latest Publications

Book Review: Confuse and Conceal: The NHS and Independent Sector Treatment Centres
The book by Stewart Player and Colin Leys exposes how a succession of New Labour Health Ministers, advisers, senior civil servants and staff recruited from the private sector operated in the Department of Health to restructure the private health care sector with a network of Independent Sector Treatment Centres (ISTCs). Equally important, it chronicles the failure of scrutiny.
2008-04-17 08:56:33
Southwest One: Lessons and New Agenda for Public Services in the South West
Somerset County Council and Taunton Deane District Council signed a £400m Strategic Service-delivery Partnership contract with IBM in September 2007. The Joint Venture Company, Southwest One, is the first SSP to have a framework agreement to enable other local authorities and public bodies to obtain services bypassing the procurement process. It is also the first to potentially include a Police Authority as a partner (Avon and Somerset Police Authority negotiating to join the partnership) and the first to combine secondment with a 10-year assurance to staff in the founding authorities. This report exposes the unprecedented use of commercial confidentiality in the procurement process, identifies effective ways for UNISON to respond to the new agenda and ensure a good industrial relations framework in Southwest One. It also proposes regional and national public policy changes to improve the accountability and transparency of options appraisal and procurement processes.
2008-01-25 09:01:33
ESSU Research Report No 3: Cost Overruns, Delays and Terminations in 105 Outsourced Public Sector ICT Contracts by Dexter Whitfield.
The Research Report identifies the scope of major cost overruns, delays and terminations in 105 outsourced public sector ICT projects in central government, NHS, local authorities, public bodies and agencies in the last decade. There has been wide reporting of individual and department or authority-wide project failures in the national and ICT press but little analysis of the overall scope and evidence. The value of contacts is nearly £30billion with an average cost overrun of 30.5%.
2007-12-12 18:45:28
Somerset ISiS or Crisis? An Assessment of the proposed Strategic Service-delivery Partnership with IBM
The report is critical of: the unprecedented degree of secrecy in a public sector project; the continual overuse of commercial confidentiality by the ISiS project team; the lack of public consultation and public debate; the lack of rigorous scrutiny of the project, to ensure the protection of public services and allay public concerns. The report raises major questions about the way the ISiS project has been managed; the absence of any form of public impact assessment of the project; and the adequacy of the proposed retained client structure and governance arrangements. It was commissioned by Somerset County and Taunton Deane DC UNISON branches.
2007-08-23 14:10:19
Financing Infrastructure in the 21st Century: The Long Term Impact of Public Private Partnerships in Britain and Australia by Dexter Whitfield
A detailed study of the longer-term impact of changes in the design, structure and financing of PPP/PFI projects, external economic and political drivers such as growth of the secondary market and government modernisation policies, and the effect of economic, social and employment change. The report also examines PPP/PFI performance, democratic accountability and transparency, the impact on jobs and concludes with an assessment of alternative public sector investment strategies. Copies of the 80 page report are available from: Don Dunstan Foundation, University of Adelaide, Adelaide, South Australia 5000, Australia. Email – dunstan.foundation@adelaide.edu.au Price £10.00 includes airmail postage.
2007-07-16 13:32:28
Appraisal of Unitary Options in Bedfordshire
This report assesses the two unitary options for Bedfordshire – a unitary county and two unitary councils consisting of Bedford and Central Bedfordshire (combining Mid and South Bedfordshire District Councils). It is critical of all of the proposals and finds serious flaws in the Government’s option appraisal process, particularly the absence of an enhanced two-tier developmental option and the narrow assessment criteria. Commissioned by 4 UNISON branches in Bedfordshire and submitted to DCLG.
2007-06-29 11:33:02
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This document was last modified by Dexter Whitfield on 2008-03-28 13:49:41.
European Services Strategy Unit, Duagh, Camp, Tralee, County Kerry, Ireland.
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